Facilities Management Efficiency 

The Challenge

A property management group overseeing a portfolio of commercial buildings struggled to manage maintenance requests from tenants and coordinate their mobile workforce of technicians. Communication was fragmented, and response times were slow.

Our Solution

MAAPS provided a centralized platform for logging all maintenance requests. Work orders were automatically generated and assigned to the nearest available technician based on their skills and location. The mobile app gave technicians all the information they needed to complete jobs on the first visit.

Key Benefits & Results

• Reduced average response time to tenant requests by 50%
• Increased first-time fix rate by 40%
• Improved technician productivity and accountability
• Centralized reporting for budget and contractor management